You find that one of your men has a problem. This means you have a problem, too. What to do? It depends on the situation. It depends on the man, his age and experience, and his actual problem. Your main function is not to solve the problem for him, but to establish a climate of understanding in which the man feels free to seek intelligent help.
-SMA William O. Wooldridge,
"Understanding Soldier Problems"
Army Digest, April 1967